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The LP® SolidStart® I-joist product line was sold to Pacific Woodtech (PWT) in August of 2022 in connection with our sale of our Engineered Wood Products (EWP) business and SolidStart® brand. For customer support of LP® SolidStart® I-Joists purchased prior to 8/1/2022, contact LP at 1-888-820-0325. For LP® SolidStart® I-Joists purchased on and after 8/1/2022, contact PWT Customer Support at 888.707.2285.